Terms and Conditions
These Terms and Conditions govern your use of the Horizonyx Enterprises website and the travel and tour services provided by the company. By accessing our website or engaging our services, you agree to comply with these terms.
Use of Our Services
Customers are responsible for providing accurate and complete information when requesting travel services, bookings, or consultations. Incorrect or incomplete information may affect the successful delivery of services.
Bookings and Reservations
All bookings are subject to availability and confirmation by the relevant airlines, hotels, embassies, transportation providers, or other travel partners.
A booking is considered confirmed only after the required payment has been received and official confirmation has been issued where applicable.
Payments
Payments must be made using the approved payment methods provided by Horizonyx Enterprises.
Applicable service fees, supplier charges, taxes, and other travel-related costs will be communicated before confirmation of your booking.
Cancellations and Refunds
Cancellation requests are subject to the policies of the relevant airlines, hotels, visa authorities, tour operators, and other service providers.
Where refunds are applicable, processing times and refund amounts will depend on the policies of the respective providers and any applicable service charges.
Travel Documents
Customers are responsible for ensuring they possess valid passports, visas, identification documents, vaccination certificates, and any other documentation required for their destination.
Horizonyx Enterprises is not responsible for losses resulting from incomplete, expired, or invalid travel documents.
Changes to Itineraries
Travel schedules, prices, and itineraries may change due to circumstances beyond our control, including airline schedule changes, government regulations, weather conditions, or operational requirements.
Where practical, we will notify affected customers and provide available alternatives.
Limitation of Liability
Horizonyx Enterprises acts as an intermediary between customers and third-party travel providers. While we work with reputable partners, we are not responsible for delays, cancellations, service interruptions, or losses caused by third-party providers or events beyond our reasonable control.
Website Use
You agree to use this website only for lawful purposes and in a manner that does not interfere with its operation or the experience of other users.
Unauthorized access, misuse, or attempts to compromise the website’s security are prohibited.
Intellectual Property
All content on this website, including text, graphics, logos, images, and other materials, is the property of Horizonyx Enterprises or used with appropriate permission and may not be reproduced without prior written consent.
Changes to These Terms
Horizonyx Enterprises reserves the right to update these Terms and Conditions at any time. Revised versions will become effective once published on this website.
Contact Information
For questions regarding these Terms and Conditions, please contact:
Horizonyx Enterprises
33, Old Yaba Road, Yaba, Nigeria
Phone: 08035401031
Email: onyx@myhorizonyx.com